Terms & Conditions
These Terms & Conditions apply to the use of the Groundserv website and to the purchase of products and services from Groundserv Ltd.
By placing an order through this website, you agree to these Terms & Conditions.
If anything within these Terms & Conditions is unclear, please contact our team before placing your order. We'll be happy to help.
By placing an order through this website, you agree to these Terms & Conditions.
If anything within these Terms & Conditions is unclear, please contact our team before placing your order. We'll be happy to help.
Ordering
All orders placed through this website are subject to acceptance by Groundserv Ltd.
An order acknowledgement confirms that we have received your order but does not constitute acceptance of your order. A contract is formed when we confirm acceptance and dispatch the goods, or otherwise confirm that we will fulfil your order.
We reserve the right to refuse or cancel an order where:
- a product is unavailable
- payment cannot be authorised
- pricing or product information is incorrect
- we reasonably suspect fraudulent activity
- delivery cannot be made to the requested location
An order acknowledgement confirms that we have received your order but does not constitute acceptance of your order. A contract is formed when we confirm acceptance and dispatch the goods, or otherwise confirm that we will fulfil your order.
We reserve the right to refuse or cancel an order where:
- a product is unavailable
- payment cannot be authorised
- pricing or product information is incorrect
- we reasonably suspect fraudulent activity
- delivery cannot be made to the requested location
Product Information
We make every effort to ensure that product descriptions, specifications, photographs and prices shown on this website are accurate.
Manufacturers may change specifications without notice and product images are sometimes for illustration purposes only.
Where stated on the product page, an equivalent make or model may occasionally be supplied.
If you require confirmation of any specification before ordering, please contact our team.
Manufacturers may change specifications without notice and product images are sometimes for illustration purposes only.
Where stated on the product page, an equivalent make or model may occasionally be supplied.
If you require confirmation of any specification before ordering, please contact our team.
Prices & Payment
Unless otherwise stated, all prices displayed on the website are shown both excluding and including VAT.
Delivery charges are applied where applicable and are shown during checkout.
Payment is taken securely through the payment methods available at checkout.
Groundserv Ltd does not store your payment card details.
Delivery charges are applied where applicable and are shown during checkout.
Payment is taken securely through the payment methods available at checkout.
Groundserv Ltd does not store your payment card details.
Product Availability
Whilst we endeavour to keep stock information up to date, product availability may occasionally change before an order is processed.
If an item becomes unavailable, or a significant delay is expected, we will contact you as soon as reasonably possible to discuss the available options.
If an item becomes unavailable, or a significant delay is expected, we will contact you as soon as reasonably possible to discuss the available options.
Delivery
Delivery information, charges and estimated lead times vary depending on the type of product ordered.
Please refer to our Delivery Information page for further details.
Whilst we always aim to meet estimated delivery times, these cannot be guaranteed and may occasionally be affected by factors outside our control.
Please refer to our Delivery Information page for further details.
Whilst we always aim to meet estimated delivery times, these cannot be guaranteed and may occasionally be affected by factors outside our control.
Warranty
Many products supplied by Groundserv Ltd are covered by manufacturer warranties.
Warranty periods and conditions vary between manufacturers and product types.
Please refer to our Warranty Information page for further details or contact our team if you have any questions.
Warranty periods and conditions vary between manufacturers and product types.
Please refer to our Warranty Information page for further details or contact our team if you have any questions.
Returns
Groundserv Ltd primarily supplies professional and trade customers.
Returns must be authorised by Groundserv Ltd before any goods are returned.
If goods arrive damaged, faulty or incorrect, please contact us as soon as possible so that we can resolve the issue.
Further instructions will be provided by our team before goods are returned.
Returns must be authorised by Groundserv Ltd before any goods are returned.
If goods arrive damaged, faulty or incorrect, please contact us as soon as possible so that we can resolve the issue.
Further instructions will be provided by our team before goods are returned.
Hire of Equipment
The hire of equipment is subject to Groundserv's separate Hire Terms & Conditions.
Customers hiring equipment should read these carefully before arranging hire.
View Hire Terms & Conditions
Customers hiring equipment should read these carefully before arranging hire.
View Hire Terms & Conditions
Limitation of Liability
Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited.
Subject to this, Groundserv Ltd will not be responsible for indirect or consequential losses, loss of profit, loss of business or loss resulting from delays or circumstances outside our reasonable control.
Any liability arising in connection with an order will, so far as permitted by law, be limited to the price paid for the relevant goods or services.
Subject to this, Groundserv Ltd will not be responsible for indirect or consequential losses, loss of profit, loss of business or loss resulting from delays or circumstances outside our reasonable control.
Any liability arising in connection with an order will, so far as permitted by law, be limited to the price paid for the relevant goods or services.
Website Information
We continually review and update the information on this website.
Groundserv Ltd reserves the right to amend product information, specifications, pricing, availability and website content without prior notice.
Although every effort is made to ensure accuracy, errors and omissions may occasionally occur.
Groundserv Ltd reserves the right to amend product information, specifications, pricing, availability and website content without prior notice.
Although every effort is made to ensure accuracy, errors and omissions may occasionally occur.
Privacy
Groundserv Ltd is committed to protecting your privacy and handling your personal information responsibly.
Please refer to our Privacy Policy for full details of how your information is collected, stored and used.
Please refer to our Privacy Policy for full details of how your information is collected, stored and used.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from the use of this website or the supply of goods or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Any disputes arising from the use of this website or the supply of goods or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
Groundserv Ltd
020 8641 7979
sales@groundserv.co.uk
Groundserv Ltd
020 8641 7979
sales@groundserv.co.uk
